Privacy policy

Paige’s Mobility Options is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. To determine if it is right for you.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Including your name, address, email address, and phone number.
  • National Disability Insurance Scheme (NDIS) Related Information: Such as your NDIS participant number, plan details, support needs, and related information necessary for providing products and services under the NDIS.
  • Purchase Information: Details about the products you purchase from us.
  • Payment Information: Payment card details, billing address, and other payment transaction details, which are securely processed by our payment gateway providers.

We collect this information when you:

  • Make a purchase in our store or through our website or physical store.
  • Contact us for customer support or inquiries.
  • Participate in surveys or promotions.

2. How We Use Your Information

We may use the information collected in the following ways:

  • To provide and deliver products and services under the NDIS, including processing orders, managing your store account, and communicating with you about your purchases and services.
  • To respond to your inquiries, customer service requests, and support needs.
  • To send you promotional emails and newsletters, where permitted by law and with your consent. Each email will provide you with an option to opt-out of receiving future communications.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing services to you, such as payment processors, shipping carriers, and IT service providers. These third parties are contractually obligated to use your information only as necessary to provide the services requested by us and to comply with applicable laws.
  • Compliance with Laws: We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process, or to comply with applicable laws and regulations.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at admin@paigesmobilityoptions.com.au.